Privacy Policy

Updated: 16 Dec 2025

Samurai Shield (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly and in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect personal information including:

- Name

- Phone number

- Email address

- Vehicle details (make, model, condition)

- Suburb or postcode

- Any information you provide when submitting a form, contacting us, or booking our services

2. How We Collect Information

We collect information when you:

- Submit an enquiry or booking form on our website

- Contact us via phone, email, SMS, or social media

- Engage with our advertising or promotions ensure compliance

3. How We Use Your Information

Your personal information is used to:

- Respond to enquiries and provide quotes

- Confirm bookings and service availability

- Deliver our services

- Communicate with you regarding your enquiry or booking

- Improve our services and customer experience

We do not sell or rent your personal information to third parties.

4. Disclosure of Information

We may disclose your information only when necessary:

- To trusted technicians or contractors involved in delivering your service

- Where required by law

All parties handling your information are required to keep it confidential and secure.

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or modification.
Information is stored securely and access is limited to authorised personnel only.

6. Access and Correction

You may request access to the personal information we hold about you or request corrections if the information is inaccurate.

To do so, please contact us using the details below.

7. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve website performance and user experience.
This data is collected in an anonymous form and does not personally identify you.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Any updates will be published on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Samurai Shield
Email: [email protected]