Privacy Policy

Samurai Shield

Updated: 16 Dec 2025

Samurai Shield (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly and in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and protect your personal information.

Information We Collect

We may collect personal information including:

Name
Phone number
Email address
Vehicle details (make, model, condition)
Suburb or postcode
Any information you provide when submitting a form, contacting us, or booking our services

How We Collect Information

We collect information when you:

Submit an enquiry or booking form on our website
Contact us via phone, email, SMS, or social media
Engage with our advertising or promotions ensure compliance

How We Use Your Information

Your personal information is used to:

Respond to enquiries and provide quotes
Confirm bookings and service availability
Deliver our services
Communicate with you regarding your enquiry or booking
Improve our services and customer experience

We do not sell or rent your personal information to third parties.

Disclosure of Information

We may disclose your information only when necessary:

To trusted technicians or contractors involved in delivering your service
Where required by law

All parties handling your information are required to keep it confidential and secure.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or modification.
Information is stored securely and access is limited to authorised personnel only

Access and Correction

You may request access to the personal information we hold about you or request corrections if the information is inaccurate.

To do so, please contact us using the details below.

Cookies and Website Analytics

Our website may use cookies and analytics tools to improve website performance and user experience.
This data is collected in an anonymous form and does not personally identify you.